Royal Bank Of Scotland - Case Study



"Six Serving Men delivered a great session that was full of relevant insight for the team. During the pilot phase we realised that moving forward we needed to extend the session to allow for the quality and scope of the material.

Not only did Six Serving Men deliver the course but also helped us put in place delegate feedback mechanisms on line that helps us evaluate and monitor the effectiveness of the activity ongoing - a real value add! "

Ian Hardcastle - Programme Leader

The Problem

RBS wanted to provide it's Business Advisors and Relationship Managers with a structured evaluated programme that gives them a greater insight into their customer's business issues. By better understanding and analysing the business needs it enables them to be trusted business partners.

Developing a course recognised by the Chartered Bankers Institute, RBS were looking for a company that could provide structured insightful training and education specifically relating to online and offline Marketing Strategies. 


The Solution

Six Serving Men designed an interactive training session that provides RBS Business Advisors with practical insight into the complexities of Digital Strategies, Websites, Search engine Marketing and Social Media.

Aimed at an audience with a range of experience and exposure to Digital marketing the training is both entertaining and insightful, using real life examples whilst relating the activity back to the business disciplines underpinning the course.  

The Result

97.8% Delegate satisfaction feedback that session demonstrated in-depth understanding of the learning subject, was communicated confidently, persuasively and with authority.
- "Great session - Knew his subjest area - Good examples, had good interactive element"
- "Very positive session with great energy and some humour introduced throughout the presentation"
- "Clearly knowledgeable and a good mix of presentation media"  

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